Prime Turf Orlando 📞 (361) 221-5158

Terms of Service

Please read these terms carefully before using our services or contacting us.

Effective Date: June 1, 2026
These Terms of Service govern your use of Prime Turf Orlando's website, services, and any communications with our team, including via SMS text messages. By contacting us, submitting a quote request, or using our services, you agree to these terms.

1. About Prime Turf Orlando

Prime Turf Orlando is a professional outdoor services company based in Orlando, Florida, specializing in artificial turf installation, lawn maintenance, sod installation, landscaping, yard design, irrigation, and related services. We serve residential and commercial properties throughout Orange County and surrounding areas.

Business Address: 5217 Montague Pl, Orlando, FL 32808
Phone: (361) 221-5158
Email: primeturforlando@gmail.com

2. Services Provided

Prime Turf Orlando provides the following services, subject to availability and agreement:

All service terms, pricing, materials, and timelines will be detailed in a written proposal or service agreement provided before work begins. Final scope of work is confirmed upon written or verbal approval of the proposal.

3. Quotes and Estimates

Free quotes provided by Prime Turf Orlando are estimates based on the information available at the time of assessment. Final pricing may vary based on actual measurements, site conditions, material availability, or project complexity identified during installation. Any changes will be communicated before proceeding.

4. SMS and Text Message Communications

Prime Turf Orlando may communicate with customers via SMS text messages for the following purposes:

Consent: By submitting a contact form and checking the SMS consent box, you agree to receive text messages from Prime Turf Orlando. You may opt out at any time by replying STOP to any message. For assistance, reply HELP. Message and data rates may apply. Message frequency varies.

SMS opt-in information is never shared with third parties for marketing purposes. Your consent to receive SMS messages is separate from your agreement to receive other forms of communication.

5. Payment Terms

Payment terms will be outlined in the service agreement or invoice provided to the customer. Prime Turf Orlando may require a deposit prior to scheduling installation or major landscaping projects. Accepted payment methods will be communicated at the time of the proposal.

6. Cancellations and Rescheduling

Customers may cancel or reschedule services by contacting us at least 48 hours in advance at (361) 221-5158 or primeturforlando@gmail.com. Cancellations within less than 48 hours of a scheduled appointment may be subject to a cancellation fee as outlined in the service agreement. Deposits for installations may be non-refundable once materials have been ordered.

7. Warranty and Satisfaction

Prime Turf Orlando stands behind the quality of its work. Any workmanship concerns should be reported within 7 days of project completion. We will assess and, where applicable, make reasonable corrections at no additional charge. Warranty on materials is subject to the manufacturer's terms for the specific products used.

8. Property Access and Responsibility

Customers grant Prime Turf Orlando permission to access the property during scheduled service times. It is the customer's responsibility to ensure the work area is accessible, free of hazards, and that pets or children are kept away from the work zone during installation or maintenance visits.

Prime Turf Orlando is not responsible for pre-existing underground utilities, pipes, irrigation lines, or other structures that are not disclosed or clearly marked prior to work. Customers are encouraged to contact local utility locating services before any ground-disturbing work.

9. Limitation of Liability

To the fullest extent permitted by law, Prime Turf Orlando's liability is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages arising from our services.

10. Use of Website

The content on our website (primeturforlando.com) is for informational purposes only. Unauthorized use of website content, images, or materials is prohibited. We reserve the right to update website content at any time without prior notice.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be resolved in Orange County, Florida.

12. Changes to These Terms

Prime Turf Orlando reserves the right to update these Terms of Service at any time. Changes will be posted on our website and reflected with a new effective date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

Questions About These Terms?

Reach out to us — we're happy to help.

📞 (361) 221-5158

✉️ primeturforlando@gmail.com

📍 5217 Montague Pl, Orlando, FL 32808