Prime Turf Orlando 📞 (361) 221-5158

Privacy Policy

We are committed to protecting your personal information and your right to privacy.

Effective Date: June 1, 2026
This Privacy Policy describes how Prime Turf Orlando ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, contact us, or use our services. By interacting with us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

2. How We Use Your Information

We use the information we collect to:

3. SMS Text Message Communications

Prime Turf Orlando uses SMS text messaging to communicate with customers who have provided consent. This section explains how we handle SMS data in compliance with A2P 10DLC and TCPA requirements.

SMS TopicOur Practice
ConsentWe only send SMS messages to individuals who have explicitly opted in via our contact form or other consent mechanism.
Opt-OutReply STOP to any message to unsubscribe immediately. No further messages will be sent.
HelpReply HELP for assistance, or contact us at primeturforlando@gmail.com.
Message FrequencyFrequency varies based on your service activity. We do not send excessive messages.
RatesStandard message and data rates may apply depending on your mobile carrier and plan.
Data SharingSMS opt-in data and phone numbers are never shared or sold to third parties for marketing purposes.

Important: No mobile information (including SMS opt-in data and phone numbers collected for SMS/text messaging) will be shared with third parties or affiliates for marketing purposes. This data is used solely for communication with the consenting customer.

4. How We Share Your Information

Prime Turf Orlando does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

We do not share personal data with third parties for advertising or marketing purposes.

5. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and gather analytics. Cookies are small files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

We may use tools such as Google Analytics or Meta Pixel to understand website traffic and measure the effectiveness of our marketing. These tools collect anonymized usage data.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information may have been compromised.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Customer service records are generally retained for a period of up to 5 years.

8. Your Rights

You have the right to:

To exercise any of these rights, contact us at primeturforlando@gmail.com or (361) 221-5158.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Florida Privacy Rights

Florida residents may have additional rights under applicable state law. Prime Turf Orlando is committed to honoring all applicable privacy rights. To inquire about your specific rights as a Florida resident, please contact us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Privacy Questions or Requests?

Contact us directly — we take your privacy seriously.

📞 (361) 221-5158

✉️ primeturforlando@gmail.com

📍 5217 Montague Pl, Orlando, FL 32808